ATTENTION - Our website for ordering APEX products is down for maintenance. At this time, if you are a current client of ours and you need to place an APEX order, please call 720-223-8092. We will be back up soon! Thank you!
We regret we are NOT shipping 2nd Day Air or Overnight until further notice. Please adhere to this policy and the remaining information listed here.. Alternative Worldwide Health does ask that you check on your own custom laws in your own country before ordering any products. Please check with us specifically in advance to avoid any confusion. For instance, if we are shipping a DPL Pain System, make sure all accessories are included. The DPL Pain Cream may not list the ingredients, so it can pose a problem, etc. AWH strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad. Alternative Worldwide Health is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. We kindly request that you contact your customs office to thoroughly inquire about import regulations before placing any order, as we will not be liable for packages refused or held for delivery. Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient or that cannot be delivered due to an address error, or orders seized by Customs. The countries below prohibit the sale of products containing the indicated ingredients; consequently, we may be unable to fill an order for them if you live in one of the affected countries. Please be aware that this list includes but is not limited to all known prohibited products throughout the world. We continue to update and revise this list, based on the most recent information from customs officials, the USPS, and other government and civilian organizations. Import taxes: You may have to pay import taxes and/or customs duties. You may also be required to pay a brokerage (handling) fee for the shipment. These charges are separate from your shipping charge and you will be billed directly for them. Declaration of Value and Product Description: As a “green” company, we email your invoice for the majority of shipping methods offered by alternativeworldwidehealth.com. An invoice is required to be included with your order for three shipping methods: FEDEX, UPS and DHL International. The invoice will indicate the name of each product you ordered, the quantity of each item, and the cost. Your shipping address, phone number and email address: Please make sure your shipping address, phone number and email are full and complete. The phone number or email may be used by the shipping company to contact you in case they have problems delivering your order. Customs information: Alternative Worldwide Health will not be liable for packages refused or held by customs for delivery. We request that you contact your customs office and ask about import regulations and restrictions before placing your order. It is important for you to become familiar with Customs policies for your specific country before ordering. Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, the delivery being delayed or even returned. Please check with your Customs office to see if your country permits the shipment of the products you are planning to order from us and if any additional licenses or permits are needed. Please Note: If your order is returned to us due to a banned/restricted products policy, a wrong address, refusal to pay customs fees, refusal to accept the order or because no one was there to accept delivery of your order, we will refund your credit card as follows: You will be refunded the total amount of the order, minus the shipping charge, and 20% of the value of the order, (as a re-stocking fee). We will also subtract any other outside charges iHerb.com has incurred during shipping, such as warehousing fees, return postage fees, etc. If the cost to return the product to us is larger than the cost of the refund due, we will instruct the carrier to abandon the order and there will be no credit for the order. If the product(s) is seized by customs, there will be no credit processed for the product(s). Refunds are not available if you choose International Airmail as a shipping method and your order is lost. Also, refunds will not be issued until the returned packages are physically in our warehouse. As a general rule: Orders going through DHL or UPS have tracking information, and are delivered a faster than International Airmail. Orders going through International Airmail may be scrutinized less by customs in your country and may be subject to less custom duties, but have no tracking information, and take longer for delivery.
|Alternative Worldwide Health (AWH) designed this website for educational purposes. AWH is not liable for any misconception or misuse of information provided. The services and products presented herein are not designed to diagnose, prevent, mitigate or cure any disease, illness, or health condition. AWH has no liability or responsibility for any direct, indirect, or inconsequential loss, damage, or injury as a result of allegations regarding direct or indirect causes by the information, services, or products contained in the website. The information presented herein is in no way intended as a substitute for medical consultation. Anyone with a health care condition, disease or illness should see their health care practitioner for diagnosis and treatment.
Aurora Office: Alternative Worldwide Health
Aurora, CO 80014
(New Location) Centennial Office: Office of Dr. Edward Sullivan and AWH
7400 E. Arapahoe Road, Suite 212
Centennial, CO 80012